Resolved - Start Time: March 3, 2021 at 1:15pm Eastern
Time of Resolution: March 8, 2021 at 12:30pm Eastern

Impact: Our engineering team discovered approximately 20% of inReach related SMS/Text Communication were delayed between 3/3/2021 at 1:15pm Eastern through 11:30am Eastern on 3/8/2021. The system issue has been resolved and the delayed messages were released to customers. Due to the delay some users may noticed SMS/Text Communication which were not in the order originally sent.
Mar 8, 12:23 EST

Resolved - This incident has been resolved.
Mar 4, 10:06 EST

Resolved - inReach service activations and plan changes were delayed on 3/3 from 7:25-7:55pm Eastern due to issues with our provider. The queued activations and plan changes are expected to all be processed by 8:15pm Eastern.
Mar 3, 20:09 EST

Resolved - From around 1 PM Eastern US time (18:00 GMT) on Feb 2nd until 10 AM Eastern US time (15:00 GMT) Feb 3rd, customers in Europe might have experienced issues signing in to the Explore web site and mobile app, if they were not already signed in prior to the outage. This issue is now resolved.
Mar 3, 10:18 EST